We specialize in repairing and replacing shattered or broken glass throughout the Mackay area.

*Our services include emergency glass replacement, custom glass options in various frosted and colored finishes, and commercial glazing repair.

*To save you time and money, we also provide convenient drop-off and pick-up services.

*Additionally, we offer onsite repairs for your convenience.

Yes, we offer commercial glazing services for businesses of all sizes, providing expert installation and maintenance of glass fixtures in the Mackay region.

In addition to installation and maintenance, we also specialize in energy-efficient glazing solutions that can help businesses reduce their energy costs and enhance the comfort of their workspaces. Our team is knowledgeable about the latest advancements in glass technology, including low-emissivity (Low-E) coatings and insulated glass units, which not only improve thermal performance but also contribute to a more sustainable environment. By choosing our energy-efficient options, businesses can enjoy long-term savings while promoting a greener image to clients and customers.

For a faster response, please text 0467 936 684 or complete the form above.

Average Glass & Glazing Costs

Small pane replacement: $150 – $400 per pane

Standard window glass: $250 – $650 per pane

Large or toughened pane: $500 – $1,200 per pane

Mirrors / custom cuts: From $380 upwards depending on size and installation amd location

By submitting all your relevant information through our website form, you can take advantage of our expedited glass replacement service. Located in Mackay, we ensure quick turnaround times to meet all your needs. Typically, we can complete your request within a week, and in some cases, we can even offer same-day service for urgent glass repairs.

​Toughened Glass: Heat-treated to be up to five times stronger than annealed glass. Upon impact, it shatters into small, relatively harmless blunt fragments. It cannot be cut after manufacturing.

​Laminated Glass: Consists of two or more sheets of glass bonded together with a polyvinyl butyral (PVB) interlayer. If broken, the glass fractures but remains adhered to the interlayer, maintaining a physical barrier against weather and intrusion.

Windows generally range in price from $140 to $600, plus GST.

Doors typically cost between $240 and $1,250, plus GST.

Shopfronts and commercial doors, whether framed or frameless, usually fall within the range of $300 to $3,000, plus GST.

Please note that these rates are estimates and may vary based on factors such as the type and color of glass, the need for additional rubbers or trims, and labor requirements. Additionally, prices may differ based on your location; for instance, if you are located outside of Mackay, there may be a wait time as I coordinate multiple jobs in the same area.

For a more accurate quote, please provide all relevant information through the form, or feel free to email or message me with the details in one go.

Standard Colors for Windows and Doors in and around Mackay typically include Clear, Grey, and Dark Grey.

To identify the color you need, simply hold a piece of white paper behind the glass, covering half of it. This will help you easily determine whether it is clear, light grey, or dark grey. If you're still unsure, feel free to take a photo and send it to us for assistance.

For bathrooms (frosted/obscure areas) and louvre blades, it is essential to use safety glass to comply with Australian standards. There are many types of glass available, along with several that have been discontinued. You can either photograph the glass and send it to us or use Google Image Search to identify the type.

Here are a few types of glass you might consider:

• Cathedral
• Spotswood
• Satinlite
• Kashumi
• Broadline
• Kosi
• Arctic
• Flemish
• Seadrift
• Sparkle

When is safety glass mandatory under AS 1288 in local homes?

Safety glass (toughened or laminated) is required in high-risk human impact zones, including:

​Doors and door side-lites within 300mm of the door edge.

​Low-level glazing where the bottom edge is less than 500mm from the floor.

​Bathrooms, en suites, and spa enclosures (up to 2.0m from the floor/bath base).

​Louvre blades when within specific impact zones or elevated heights.

What is a Form 15 / Form 16 compliance certificate, and when is it needed for glazing?

Under the Queensland Building Plan and Building Regulation framework:

• Form 15: Design Certificate from the manufacturer verifying that the window/glazing system complies with AS 2208 and AS 1288 for the specified wind pressure.

• ​Form 16: Inspection/Installation Certificate issued by the qualified installer confirming the glass was installed strictly according to Australian Standards and structural specifications.

​Form 15 (Design): Verifies that the window/glazing system complies with AS 2208 and AS 1288 for the specified wind pressure.

​Form 16 (Installation): Issued by the qualified installer confirming the glass was installed strictly according to Australian Standards.

Glass failure is often a symptom of underlying structural movement. Assess the aluminium or timber frame for:

​Rack deformation or loss of squareness (\gt 2\text{mm} diagonal variance).

​Bent or distorted mullions and transoms.

​Failed perimeter sealant or compromised sub-sills/flashing.

If the frame is distorted, installing new glass without rectifying the frame will lead to stress cracking under wind load.

Under AS 1288, louvre blades positioned below 500mm from the floor, within bath/shower enclosures, or in high-traffic zones must utilize safety glass. Toughened glass louvres feature arrissed or polished edges to prevent injury and handle thermal/mechanical stress.

To determine whether an existing panel is clear, light grey, or dark grey tint:

​Hold a clean sheet of white printer paper behind the glass, covering half the field of view.

​Observe the color shift against the exposed half.

​Compare the edge of the glass (if exposed) or view it under natural daylight.

Want the cheapest fix? Unclip the frame and drop it off at the shop to dodge all call-out fees! Be sure to smash out the glass at home first so you don't have broken glass in your car. Pick it up good as new and keep your cash where it belongs—in your pocket!

At HIVIZ GLASS & GLAZING 24HRS in Mackay, get custom glass cut to size with fast turnaround! Text your exact measurements for a quick quote and rapid service for DIY projects, windows, and emergency glass replacements.